Troubleshooting

Solving problems when trying to watch

Test and Troubleshoot your Internet Connection
If you would like to check the quality of your bandwidth or streaming capacity you can run a speed test using from the following sites: https://www.speedte...
Thu, 25 Feb, 2021 at 3:54 PM
Purchase Support Guide
If you are having an issue with, or have a general inquiry regarding payments, the On Air Support team is here to help. We understand that you want a hassle...
Thu, 24 Jun, 2021 at 3:02 PM
I am Getting an Error Code
It can sometimes happen that something goes wrong during the stream and an error code will appear to indicate the fault. Below are a few common error codes ...
Fri, 20 Aug, 2021 at 11:12 AM