List of supported devices and platforms Print

Modified on: Fri, 26 Nov, 2021 at 1:25 PM


At On Air we only offer the highest quality livestreams, with our system currently supporting the following devices, platforms and browsers:


Device:
Supported OS version(s):Chrome (latest version)Edge (latest version)Safari (latest version)Firefox (latest version)
All Android based devices.Android 7 and above.✔️



Apple iPhone 6 and above.
iOS 12 and above*.

✔️

Apple iPad 7 and above.iPadOS 13 and above**.

✔️

Apple Mac computers.MacOS 10.14 (Mojave) and above.
✔️
✔️
✔️
✔️
All Windows based computers.Windows 10 and Windows 11.
✔️
✔️

✔️
All Chromebook based computers.ChromeOS 8.0.552 and above.
✔️



Apple TV: Airplay.Apple TV gen 4 and above.
N/AN/AN/AN/A
Google Chromecast.Chromecast gen 1 and above.
N/AN/AN/AN/A


* Known bug in iOS: iOS 15.0 can’t play DRM encrypted streams. Please upgrade to the latest iOS version.

** Know bug in iPadOS: iPadOS 15.0 can’t play DRM encrypted streams. Please upgrade to the latest iPadOS version.


Also please note that streaming an On air event in 4K UHD with Dolby Atmos sound requires an HDCP 2.2 compliant connection to a 4K UHD capable display.


Due to the MANY different devices and configurations on the market today we can only support the above mentioned configurations. Some devices and/or unsupported browsers MAY still work, but we can not guarantee the highest quality experience on them and therefore On Air support is unable to provide support for these unsupported and unlisted devices.


On Air events also provides Internet connection speed recommendations for you to check if you can watch our highest quality livestreams on your device. 


In case you are still experiencing issues viewing our events, please do contact us via the On Air helpdesk.


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