If you are experiencing issues such as player crashes or "Error: Something went wrong during native playback" while playing a stream on your Windows device using the Microsoft Edge browser or the Opera browser, please install Chrome or Firefox as an alternative browser.


Chrome can be downloaded here: https://www.google.com/chrome/

Firefox can be downloaded here: https://www.mozilla.org/en-US/firefox/new/


If the issues still occur, please do contact us here at the On Air helpdesk.